Privacy Policy
Effective Date: October 25, 2025
Last Updated: October 25, 2025
1. Overview
PixelCollab ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
2. Information We Collect
We may collect the following types of information: Personal Information (Name, email address, company name, phone number, and billing details), Usage Data (IP address, browser type, device identifiers, and activity logs), Project Data (Files, workflows, and data you upload or connect to our systems during project execution), and Cookies (Used to improve user experience and analytics. You can disable cookies in your browser settings).
3. How We Use Your Information
We use your data to: Deliver and maintain our services, personalize user experiences, process payments and invoices, communicate regarding support, updates, and offers, improve our platform performance and security, and comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only with: Trusted service providers (e.g., hosting, payment, analytics) under confidentiality agreements, law enforcement if required by applicable law, and business successors in case of merger or acquisition, under strict confidentiality terms.
5. Data Storage and Security
All data is stored securely using industry-standard encryption and security measures. We take reasonable steps to protect your data from unauthorized access, alteration, or destruction.
6. Data Retention
We retain personal data only as long as necessary to provide our services or as required by law. When no longer needed, data will be securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.
8. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on our website with the new effective date.
9. Contact Us
For privacy concerns or data requests, contact: hello@pixelcollab.co
Your Data Rights
What you can do
- ▸Request access to your personal data
- ▸Request corrections or updates
- ▸Request deletion of your data
- ▸Withdraw consent for data processing
How to exercise your rights
Send your request to hello@pixelcollab.co with "Data Privacy Request" in the subject line.
We'll respond within 30 days and verify your identity before processing requests.
Questions about our privacy practices?
Contact us